ALUMINUM GRINDER

NOW AVAILABLE!

UV JAR

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Frequently Asked Questions (FAQ)

Here you'll find the most frequently asked questions from our customers. Should you have any further questions or need assistance, simply contact our customer service. We're happy to help!
Do you offer a satisfaction guarantee?

Yes, at COLORWAY, customer satisfaction is our top priority. Therefore, we offer a 30-day money-back guarantee . If for any reason you are not satisfied with your purchase, you can return the product within 30 days of receipt for a full refund .

What is the difference between ceramic grinders and aluminum grinders?

The structure, design, and contents of the grinders are identical. The only difference between the two grinder variants is the ceramic coating of the ceramic grinders.

The special COLORWAY SAFESEAL coating is characterized by its robustness and non-stick properties. When you choose our ceramic grinders, you get a particularly robust and even more efficient version of our grinders.

In addition, our ceramic grinders are dishwasher safe, making them even easier to clean.

What is the best way to clean my grinder?

To clean your COLORWAY grinder, we recommend first disassembling it and carefully cleaning the individual parts of any coarse residue using the brush included in the set. For heavier dirt, you can soak the parts in warm soapy water and then rinse them thoroughly. Dry all parts thoroughly before reassembling the grinder.

COLORWAY ceramic grinders can also be cleaned in the dishwasher thanks to the particularly robust SAFESEAL coating.

This does not apply to the aluminum grinders.

Can you cooperate with COLORWAY?

Yes, we are always open to collaborations and partnerships that fit our brand. If you are interested in working together, please contact us using the contact form on our partner page . You can also find further information there.

Questions about shipping & returns

How long does delivery take?
How can I track my delivery?
Do you also deliver abroad?
How much does shipping cost?
I would like to exchange or return my order. What should I do?

Questions about payment

Which payment methods are accepted?
How do I redeem a discount code?
How do I receive my invoice?